FAQ

FAQ

CAN I MAKE MY OWN DESIGN?

Yes, you can order your own design. We customize them in the way you want! You can inform us with your desires so we can discuss the possibilities.

HOW LONG DOES AN ORDER TAKE?

The process time differs per period and depends on the current number of orders. We strive to finish the shoes within 1 to 2 weeks. All shoes are handmade so we take as much time as we need to deliver the best quality.

HOW LONG DOES SHIPPING TAKE?

Shipping time varies by country or area. You can contact us for more information about this! We ship worldwide to every country in the world.

CAN THE SNEAKERS WITHSTAND WATER?

Yes, our sneakers are made with the best products and are water resistant and scratch free. We recommend that you treat the custom sneakers as well as possible.

CAN PURCHASES BE RETURNED?

Returs are not possible, because we make everything on request. So be sure of your size and the design you want to order!

Will you receive a track and trace code AFTER ORDERING?

Yes, as soon as the shoes have been shipped you will immediately receive a track and trace code in your e-mail to track the package.

Open chat
Need help?
Hello, can we help you?